Last Updated: 13/12/2023

1. Introduction

Welcome to Couture Mi Casa​. This policy outlines the terms and conditions that govern your use of our website and the purchase of our canvas and home decor products. By accessing or using our website, you agree to comply with and be bound by the terms outlined below.

2. Product Information

We strive to provide accurate and up-to-date information about our products, including pricing, descriptions, and availability. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Ordering and Payment

• Order Placement: Orders can be placed through our website. By placing an order, you confirm that all information provided is accurate and complete.
• Payment: We accept various payment methods, including [list accepted payment methods]. Payment is processed securely, and your financial information is protected.

4. Shipping and Delivery

• Shipping Policy: We aim to process and ship orders promptly. Shipping costs and delivery times are provided during the checkout process.
• International Shipping: We offer international shipping. Please note that additional customs duties and taxes may apply, and customers are responsible for these charges.
• Delivery: While we make every effort to deliver orders on time, we cannot guarantee specific delivery dates. Delays may occur due to unforeseen circumstances.

5. Returns and Refunds

• Return Policy: We want you to be satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receiving it, subject to our return policy.
• Refunds: Refunds will be processed within 30 days of receiving the returned product in accordance with our return policy.

6. Privacy and Security

• Privacy Policy: We value your privacy and have implemented measures to protect your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
• Security: Our website employs industry-standard security measures to protect your information during transmission.

7. Customer Support

• Contact Information: If you have any questions or concerns, our customer support team is available to assist you. You can reach us at info@couturemicasa.co.za or [phone number].

8. User Conduct

• Prohibited Activities: Users are prohibited from engaging in any activities that may compromise the security or integrity of our website. This includes but is not limited to hacking, unauthorized access, and data manipulation.

9. Changes to Terms and Conditions

We reserve the right to update, modify, or revise these terms and conditions at any time. Users will be notified of any changes, and continued use of our website constitutes acceptance of the revised terms.

10. Governing Law

This policy is governed by and construed in accordance with the laws of Couture Mi Casa​. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Couture Mi Casa​.

Thank you for choosing Couture Mi Casa​, for your canvas and home decor needs! If you have any questions or feedback, please don’t hesitate to contact us.