Returns
We are committed to your satisfaction. If for any reason you are not completely satisfied with your purchase, please contact us within 7 days of receiving your order.

Replacement We will gladly replace any items that you are not 100% satisfied with, provided you bring this to our attention within 7 days of your purchase. To initiate a replacement, please contact our customer service team and provide details about the item and the reason for the replacement request.

Conditions for Replacement

• The item must be in its original condition and packaging.
• Proof of purchase is required for all replacement requests.

Process for Replacement
Once your request is received and approved, we will provide instructions for returning the item. After we receive and inspect the returned product, we will process the replacement. Please note that shipping costs for the return of the item will be your responsibility.

Damaged or Defective Items In the event that your item arrives damaged or is defective, please contact us immediately. We may request photographic evidence of the damage or defect to expedite the replacement process.

Refunds Please note that refunds are not offered for items unless they are damaged or defective. Replacement or store credit will be provided for eligible items.

Contact Information For all returns and replacement inquiries, please contact our customer service team at info@heyspace.co.za